Milestones

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2020 ~ 2024: Building Resilience and Driving Growth

  • Reached total assets of US$1.74 billion and expanded the operational network to 64 branches nationwide by 2024.

  • Introduced the Loan Origination System (LOS) and Loan Collection System (LCS).

  • Implemented 24/7 Security Information and Event Management (SIEM) to strengthen cybersecurity.

  • Established a correspondent banking partnership with OCBC Bank, Singapore.

  • Upgraded the core banking system to Temenos T24 R21.

  • Formed partnerships with AMK and Amret for ATM sharing, and with TrueMoney for collections and cash withdrawals.

  • Increased the number of ATMs/CDMs to 324 locations.

  • Implemented online National ID (NID) verification via CamDX for KYC compliance.

  • Relocated the Head Office and Main Branch to “CPBank Tower”

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2015 ~ 2019: Expansion of Operational Scope

  • Re-engineered operational processes to improve service turnaround time.

  • Launched ATM services and mobile banking.

  • Acquired 100% ownership of Funan Microfinance PLC.

  • Formed a correspondent banking partnership with DBS Bank, Singapore.

  • Introduced 365-day banking services at select branches in Phnom Penh.

  • Launched the Visa debit card.

  • Became a member of the Bakong payment system.

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2013 ~ 2014: Building the Bank’s Foundation

  • CPBank was established in September 2013 as a mass-market bank, serving MSMEs and salaried customers.

  • Developed the organizational structure at the Head Office, including the management team and departments, based on best practices from Singapore.

  • Expanded the network to 19 branches across Phnom Penh, its surrounding areas, and several key provinces and cities nationwide.

  • Implemented the world-class core banking system – Temenos T24 R13.

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